We Make It, We Repair It...
Allen Medical pledges to provide products that are safe and effective for both patients and caregivers. Allen’s fully staffed Repair Department will repair your equipment and return it to you in a timely manner, fully tested and working like new. Since we stand by our workmanship, all repairs are under warranty for one year.
We strive to keep the repair order process simple – all you need to do is provide your account number, serial number, product type, and a description of what needs to be repaired. We will contact you to send you an RMA label for ease of receiving at our dock.
You can call a Repair and Service Specialist whenever you have any questions. Our goal is to keep the process simple and pleasant, and to provide you with top notch service.
"I have been working with Kathy W. to obtain repairs on our Yellofins® Stirrups. Kathy has been prompt in accommodating our needs and has done it with character and enthusiasm as well."
"Thank you for the quick responses and help, you are a pleasure to work with!"
-SMDC Health System
"Our Yellofins arrived today and they are just beautiful. You are right...they look brand new. You, as a representative of your company, were easy to work with, thorough, accurate, thoughtful, timely... and the stirrups look brand new."
-Judi M. Lyons, R.N. Surgical Services